Ontario cannabis stores can still offer pickup, delivery during lockdown

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Brick-and-mortar cannabis stores in Canada’s largest recreational marijuana market are still permitted to offer home delivery and curbside pickup during a government stay-at-home order, although their operating hours have been restricted and construction of new stores must be halted.

The stay-at-home order was enacted Thursday in light of rising COVID-19 cases in Ontario and will last at least 28 days.

The Alcohol and Gaming Commission of Ontario (AGCO) advised cannabis stores about the lockdown in a blog post:

“Cannabis retail stores are able to continue offering curbside pickup and delivery but must also restrict their operating hours to 9 a.m. to 8 p.m.

“Products must be delivered by 8 p.m. ”

Deliveries could previously be offered until 11 p.m. ET, which is when Ontario cannabis retailers must normally close.

The AGCO also advised that:

  • Items for curbside pickup may be sold only if the customer ordered the item before arriving at the store.
  • Payment for curbside pickups and deliveries may be processed when the order is placed or when the pickup or delivery is made.

Finally, the AGCO warned that “non-essential construction must cease,” including construction on the premises of cannabis store applicants.

Curbside pickup and delivery are temporary options for private-sector marijuana stores in Ontario, put in place during the pandemic.

Typically, transactions must be completed in-store and home delivery is the exclusive domain of the government-operated Ontario Cannabis Store, an online retailer.